Lider Select - Liderança Feminina

Santander UK

Campinas, Brazil
Manage business unit
Commercial opportunities
Customer service quality
The Lider Select has the fundamental role of managing the business unit, ensuring all actions are directed towards leveraging commercial opportunities, complying with procedures and service levels in daily activities and in monitoring specialists during visits

Job Summary

  • The Lider Select has the fundamental role of managing the business unit, ensuring all actions are directed towards leveraging commercial opportunities, complying with procedures and service levels in daily activities and in monitoring specialists during visits.
  • The role involves managing the business unit for the mid-income individual customer segment, driving results and team careers through empowerment and training, and ensuring quality according to bank and regulatory standards.
  • Santander is a growing ecosystem with the purpose of contributing to the prosperity of people and businesses, valuing diversity and a culture of horizontal roles, offering a space to create the new, question, and challenge the market.

Matching Summary

The Lider Select has the fundamental role of managing the business unit, ensuring all actions are directed towards leveraging commercial opportunities, complying with procedures and service levels in daily activities and in monitoring specialists during visits.

Skills & Requirements

Must-have

  • Manage business unit
  • Commercial opportunities
  • Customer service quality
  • Team leadership and development
  • Business development and client acquisition

Nice-to-have

  • Customer-centric approach
  • Embrace change and innovation
  • Act with speed and urgency
  • Teamwork and collaboration
  • Open communication and feedback

Key Requirements

  • Leadership experience
  • Team management experience
  • Sales and business development
  • Customer relationship management

Work Rights

Not specified

Tailored Resume

Cover Letter