Director, Future Field Engagement Strategy – Engagement Methodology

Novartis

Multiple Locations, , US
Base: $185,500 - $344,500 py; bonus/equity: perfor...
Fully remote
Customer engagement methodology development
Field force deployment strategy
Cross-functional collaboration
This strategic leadership role focuses on building scalable models that elevate field effectiveness, drive commercial impact, and create truly differentiated customer experiences

Job Summary

  • This strategic leadership role focuses on building scalable models that elevate field effectiveness, drive commercial impact, and create truly differentiated customer experiences.
  • The position requires partnering closely with Insights & Analytics to ground engagement models in customer, market, and performance insights and to define measurement approaches for ongoing refinement.
  • Novartis offers a comprehensive benefits package including health, life and disability benefits, 401(k) with company match, performance-based cash incentives, and eligibility for annual equity awards.

Matching Summary

This strategic leadership role focuses on building scalable models that elevate field effectiveness, drive commercial impact, and create truly differentiated customer experiences.

Salary

Base: $185,500 - $344,500 per year; Bonus/Equity: Performance-based cash incentive and eligibility for annual equity awards; Benefits: Comprehensive health, life, disability, 401(k) with company match, generous time off

Skills & Requirements

Must-have

  • Customer engagement methodology development
  • Field force deployment strategy
  • Cross-functional collaboration
  • Data-driven engagement frameworks
  • Account planning and targeting
  • Multichannel engagement frameworks

Nice-to-have

  • Healthcare consulting experience
  • Digital engagement platforms familiarity
  • CRM systems knowledge
  • Innovation and transformation mindset
  • Agile ways of working

Key Requirements

  • Bachelor’s degree from 4-year college or university
  • 8+ years experience in pharmaceutical, biotech, healthcare or similar industries
  • Demonstrated leadership in strategy and enterprise-level impact
  • Expertise in field force deployment and customer engagement strategies
  • Experience with data-driven engagement frameworks
  • Ability to influence and collaborate across matrixed organizations
  • Must be authorized to work in the U.S. without sponsorship

Work Rights

Must be authorized to work in the U.S. without sponsorship

Tailored Resume

Cover Letter