Customer Banking Specialist - Camberwell

CommBank

Camberwell, Australia
Proven experience in customer service
Ability to articulate financial terms clearly
Experience in financial services or retail
The role involves having in-depth conversations with customers to support their overall banking needs including Home Loans and Business Banking

Job Summary

  • The role involves having in-depth conversations with customers to support their overall banking needs including Home Loans and Business Banking.
  • Employees will complete Financial Health Checks to assess customer needs and provide options through education on digital banking technology.
  • The position requires acting with integrity while driving a risk-adverse culture and placing the customer at the center of all interactions.

Matching Summary

The role involves having in-depth conversations with customers to support their overall banking needs including Home Loans and Business Banking.

Skills & Requirements

Must-have

  • Proven experience in Customer Service
  • Ability to articulate financial terms clearly
  • Experience in Financial Services or Retail
  • Availability for Monday-Friday roster

Nice-to-have

  • Genuine interest in customer financial wellbeing
  • Ability to work in busy commercial environment
  • Championing risk-adverse culture
  • Holistic problem-solving skills

Key Requirements

  • Proven Customer Service experience
  • Excellent communication skills
  • Ability to ask the right questions

Work Rights

Not specified

Tailored Resume

Cover Letter