Technical Support Engineer - Adaptive Planning

Workday

Warsaw, Poland
Base: zł167,200 pln - zł250,800 pln; bonus/equity:...
Hybrid (at least 50% in-office)
5+ years technical support experience
2+ years enterprise cloud software support
Linux sql dbms programming skills
Workday is seeking a Technical Support Engineer for their Adaptive Planning team in Warsaw, Poland. The role requires at least 5 years of technical support experience, particularly with enterprise cloud applications, and emphasizes a collaborative, customer-focused culture

Job Summary

  • The role involves partnering with Product Development teams to deliver creative workarounds and long-term solutions for a global customer base.
  • Candidates must have a background in SaaS support with a foundational understanding of programming and experience supporting enterprise-grade web applications.
  • Workday offers a culture rooted in integrity, empathy, and shared enthusiasm where employees are trusted to take risks and grow their skills.

Matching Summary

Match Score: 85

Workday is seeking a Technical Support Engineer for their Adaptive Planning team in Warsaw, Poland. The role requires at least 5 years of technical support experience, particularly with enterprise cloud applications, and emphasizes a collaborative, customer-focused culture.

Salary

Base: zł167,200 PLN - zł250,800 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package including flexible work options

Skills & Requirements

Must-have

  • 5+ years technical support experience
  • 2+ years enterprise cloud software support
  • Linux SQL DBMS programming skills
  • XML JSON data format troubleshooting
  • Web Services API full stack troubleshooting

Nice-to-have

  • Finance or financial planning software knowledge
  • JavaScript programming knowledge
  • ELK log aggregation tool usage
  • Empathetic team player with proactive attitude
  • Strong written and verbal communication skills

Key Requirements

  • 5+ years in Technical Support role
  • 2+ years as support engineer for enterprise cloud software
  • Experience managing highly escalated cases across multiple accounts
  • Working knowledge of Java .NET C# or similar languages

Work Rights

Local candidates or those willing to relocate required

Tailored Resume

Cover Letter