Bilingual Customer Service Representative (in-center)

TransPerfect Translations International Inc

Santo Domingo, Dominican Republic
In-center
Professional proficiency in english and spanish
High school diploma or ged required
Effective phone etiquette and communication skills
TransPerfect Translations International Inc is seeking a Bilingual Customer Service Representative for their Santo Domingo office. The role requires effective communication and customer service skills in both English and Spanish to handle inbound calls and assist customers

Job Summary

  • TransPerfect values its people as its greatest asset and ensures everyone knows their importance within the organization.
  • Customer Service Associates are responsible for handling inbound calls to provide accurate information and solve customer problems effectively.
  • The role requires professional conduct at all times while adhering to structured internet rules and call center procedures.

Matching Summary

Match Score: 85

TransPerfect Translations International Inc is seeking a Bilingual Customer Service Representative for their Santo Domingo office. The role requires effective communication and customer service skills in both English and Spanish to handle inbound calls and assist customers.

Skills & Requirements

Must-have

  • Professional proficiency in English and Spanish
  • High school diploma or GED required
  • Effective phone etiquette and communication skills

Nice-to-have

  • Ability to handle escalated calls with empathy
  • Experience dealing with diverse customer backgrounds
  • Strong decision-making and problem-solving abilities

Key Requirements

  • High School Diploma or GED
  • Must be 18 years or older
  • Bilingual proficiency in English and Spanish

Work Rights

Not specified

Tailored Resume

Cover Letter