Base: €3,850pmnth (gross), adjusted based on exper...
Service contracts management
Customer master data management
Billing processes
Lead, coach, and develop a high-performing team, fostering a culture of operational excellence across Service Contract Management, Customer Master Data Management, and Billing
Job Summary
Lead, coach, and develop a high-performing team, fostering a culture of operational excellence across Service Contract Management, Customer Master Data Management, and Billing.
Drive KBS Operational Excellence by assessing, recommending, and implementing process improvements that elevate service levels and strengthen both internal and external customer experience.
Collaborate with director-level stakeholders to align operational goals with business strategy and support efficiency, quality, and growth ambitions.
Matching Summary
Lead, coach, and develop a high-performing team, fostering a culture of operational excellence across Service Contract Management, Customer Master Data Management, and Billing.
Salary
Base: €3,850/month (gross), adjusted based on experience; Bonus/Equity: Annual performance bonus; Benefits: Attractive benefits package
Skills & Requirements
Must-have
Service Contracts Management
Customer Master Data Management
Billing processes
LEAN processes
Operational Excellence
Nice-to-have
International matrix organization
Customer and business-oriented mindset
Ambition to make an impact
Key Requirements
5+ years of leadership/management experience
University degree (preferably in Business Administration)