Lead Veterinary Customer Service Representative

Palmdesertvets

Wakefield, RI, United States
$22-$25ph based on experience; not specified; heal...
On-site
Exceptional client service
Veterinary terminology knowledge
Veterinary software competency
Palmdesertvets is seeking a Lead Veterinary Customer Service Representative to oversee a reception team, providing exceptional service and efficient operations in a veterinary setting. The role requires leadership, multitasking, and strong communication skills, with a focus on client interactions and team support

Job Summary

  • Lead, support, and mentor the reception team to ensure smooth daily operations.
  • Provide exceptional client service through in‑person interactions, phone calls, emails, and online communication.
  • Competitive pay based on experience, health, dental, and vision benefits, and paid time off are offered.

Matching Summary

Match Score: 85

Palmdesertvets is seeking a Lead Veterinary Customer Service Representative to oversee a reception team, providing exceptional service and efficient operations in a veterinary setting. The role requires leadership, multitasking, and strong communication skills, with a focus on client interactions and team support.

Salary

$22-$25/hr based on experience; Not specified; Health, dental, and vision benefits

Skills & Requirements

Must-have

  • Exceptional client service
  • Veterinary terminology knowledge
  • Veterinary software competency
  • Handle escalated client concerns

Nice-to-have

  • Supportive team culture
  • Compassionate and patient demeanor

Key Requirements

  • 2+ years veterinary reception or customer service experience
  • Leadership experience strongly preferred
  • Competency with veterinary software systems
  • Demonstrated ability to lead, inspire, and support a team

Work Rights

Not specified

Tailored Resume

Cover Letter