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Aristocrat Technologies Australia Pty Ltd is seeking a Field Service Engineer in Graz, Austria, focused on customer satisfaction through the installation and technical support of gaming machines. The ideal candidate should have electronics qualifications, industry experience, and exceptional customer service skills.
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Job Summary
This position is responsible for customer satisfaction while performing installation, support, and ongoing technical service in the field for various types of slot machines and related products.
You will be responsible for customer satisfaction while performing installation, support, and ongoing technical service in the field for various types of slot machines and related products.
Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games.
Matching Summary
Match Score: 75
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Aristocrat Technologies Australia Pty Ltd is seeking a Field Service Engineer in Graz, Austria, focused on customer satisfaction through the installation and technical support of gaming machines. The ideal candidate should have electronics qualifications, industry experience, and exceptional customer service skills.
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Skills & Requirements
Must-have
Field service for slot machines
Customer satisfaction focus
Digital electronics understanding
Networking technologies familiarity
Microsoft Office Suite proficiency
Excellent verbal and written communication
Nice-to-have
Collaborate with all management levels
Build customer advocacy
Self-motivated and self-disciplined
Maintain confidentiality
Key Requirements
Electronics qualifications preferred
Industry related experience preferred
Professional training courses or industry certification
Must acquire gaming licenses
Hold a valid passport and driver’s license
Capable of performing a 2-person lift of a 110kg game