Rtw Case Manager

EML

Sydney, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Extensive customer service experience
Proactive claim management skills
Stakeholder liaison capabilities
This role involves managing a portfolio of physical and psychological claims while liaising with multiple stakeholders to ensure optimal recovery outcomes

Job Summary

  • This role involves managing a portfolio of physical and psychological claims while liaising with multiple stakeholders to ensure optimal recovery outcomes.
  • The company fosters a learning culture with opportunities for long-term career growth and investment in employee development.
  • Employees benefit from flexible work arrangements allowing up to 3 days of remote work per week after the initial three-month period.

Matching Summary

This role involves managing a portfolio of physical and psychological claims while liaising with multiple stakeholders to ensure optimal recovery outcomes.

Salary

Not specified; Generous discounts from over 350 retailers; Up to 16 weeks paid parental leave plus super

Skills & Requirements

Must-have

  • Extensive customer service experience
  • Proactive claim management skills
  • Stakeholder liaison capabilities

Nice-to-have

  • Allied health background preferred
  • Rehabilitation or disability support experience
  • Empathetic and resilient approach

Key Requirements

  • Experience in allied health, rehabilitation, or disability support (advantageous)
  • Strong communication and decision-making skills
  • Ability to build rapport and trust with injured workers

Work Rights

Not specified

Tailored Resume

Cover Letter