Senior Engineering Support Advisor

Finastra

Not specified; not specified; benefits include unl...
Hybrid
Strong core java coding skills
Database query writing oracle ms sql
Troubleshooting with dynatrace and grafana
Finastra is seeking a Senior Engineering Support Advisor to join their Engineering Support Group, which focuses on resolving complex issues related to their financial services software. The ideal candidate will have 5-8 years of experience in software engineering, strong Java coding skills, and expertise in database management, particularly with Oracle and MS SQL

Job Summary

  • The role involves investigating complex issues raised by customers and internal teams to determine root causes and classify them as bugs or enhancements.
  • Candidates must possess strong Core Java coding skills and the ability to analyze server logs, heap dumps, and CPU statistics to resolve critical situations.
  • Finastra offers unlimited vacation, hybrid working arrangements, and access to confidential therapy through their Employee Assistance Program.

Matching Summary

Match Score: 85

Finastra is seeking a Senior Engineering Support Advisor to join their Engineering Support Group, which focuses on resolving complex issues related to their financial services software. The ideal candidate will have 5-8 years of experience in software engineering, strong Java coding skills, and expertise in database management, particularly with Oracle and MS SQL.

Salary

Not specified; Not specified; Benefits include unlimited vacation and medical insurance

Skills & Requirements

Must-have

  • Strong Core Java coding skills
  • Database query writing Oracle MS SQL
  • Troubleshooting with Dynatrace and Grafana
  • Experience with LoanIQ Application API SDK
  • Server log and heap dump analysis

Nice-to-have

  • Finance or Business Administration background
  • BFSI domain experience
  • Willingness to work multiple shifts
  • Onsite mission availability
  • Challenging priorities confidently

Key Requirements

  • 5-8 years of software engineering experience
  • Proficiency in at least one-third of product modules
  • Basic degree in Engineering Mathematics or Computer Science

Work Rights

Not specified

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