Patient Account Representative I - Financial Counseling

6

FL, United States
Patient account resolution
Contacting patients
Hipaa regulations knowledge
Work with Patients and Guarantors on accounts to resolve any questions or concerns towards satisfying account balances with patient liability

Job Summary

  • Work with Patients and Guarantors on accounts to resolve any questions or concerns towards satisfying account balances with patient liability.
  • Assess all options to patient’s account including payments, contracted payment plans, and financial assistance.
  • Document all patient activity and communication in host systems.

Matching Summary

Work with Patients and Guarantors on accounts to resolve any questions or concerns towards satisfying account balances with patient liability.

Skills & Requirements

Must-have

  • patient account resolution
  • contacting patients
  • HIPAA regulations knowledge
  • electronic payment processing
  • patient assistance programs

Nice-to-have

  • positive and friendly demeanor
  • respectful communication with colleagues
  • ethical and professional behavior

Key Requirements

  • Minimum high school graduate or equivalent
  • Two years experience in healthcare billing
  • Effective patient communication skills
  • General PC knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter