Senior Technical Account Manager

Workday

Warsaw, Poland
Base: zł193,800 pln - zł290,600 pln; bonus/equity:...
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7+ years product support experience
5+ years complex saas implementation
Strong technical background and acumen
** Workday is seeking a Senior Technical Account Manager for a fully remote position based in Warsaw, Poland. The ideal candidate will have extensive experience in customer success, strong technical skills, and the ability to manage complex B2B enterprise software solutions. **

Job Summary

  • The role involves acting as the primary point of contact for strategic customers while advocating for them within internal teams.
  • Candidates must possess strong technical acumen to leverage Workday's architecture and manage complex enterprise accounts effectively.
  • Workday offers a flexible work approach requiring at least half of the time to be spent in-office or with customers.

Matching Summary

Match Score: 75

** Workday is seeking a Senior Technical Account Manager for a fully remote position based in Warsaw, Poland. The ideal candidate will have extensive experience in customer success, strong technical skills, and the ability to manage complex B2B enterprise software solutions. **

Salary

Base: zł193,800 PLN - zł290,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package described on company site

Skills & Requirements

Must-have

  • 7+ years product support experience
  • 5+ years complex SaaS implementation
  • Strong technical background and acumen
  • C-level stakeholder engagement skills
  • Fluent English spoken and written

Nice-to-have

  • Fluency in German French or Spanish
  • Experience with HR Payroll Financials
  • History of successful issue resolution
  • Ability to navigate high-stress situations
  • Championing customer self-sufficiency

Key Requirements

  • BS or MS in Technical Degree
  • 7+ years in product support or consulting
  • 5+ years managing complex SaaS solutions
  • Fluent English language proficiency

Work Rights

Not specified

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