Enrollment Services Advisor I

Texas A&M University

College Station, Texas, USA
Base: $45,000; bonus/equity: not specified; benefi...
Customer service orientation
Higher education experience
Student advising
Assist prospective, current, and former students with enrollment needs including scholarships, financial aid, veteran benefits, billing, registration, and admissions

Job Summary

  • Assist prospective, current, and former students with enrollment needs including scholarships, financial aid, veteran benefits, billing, registration, and admissions.
  • Participate in presentations and workshops to support students and their families, enhancing the student experience at Texas A&M.
  • Benefits include medical, dental, vision insurance, paid holidays, sick leave, vacation, retirement plan, professional development, and tuition assistance.

Matching Summary

Assist prospective, current, and former students with enrollment needs including scholarships, financial aid, veteran benefits, billing, registration, and admissions.

Salary

Base: $45,000; Bonus/Equity: Not specified; Benefits: Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, long-term disability insurance, paid holidays, sick leave, vacation, retirement plan

Skills & Requirements

Must-have

  • Customer service orientation
  • Higher education experience
  • Student advising
  • Financial aid knowledge
  • Student billing knowledge
  • Admissions process knowledge

Nice-to-have

  • Adaptable communication skills
  • Presentation development
  • Bilingual in Spanish
  • Student Information Systems knowledge
  • CRM database usage

Key Requirements

  • Bachelor's degree or equivalent experience
  • Four months of customer service experience
  • More than one year of higher education experience

Work Rights

Not specified

Tailored Resume

Cover Letter