Support Engineer

MEDIAONLINE INTERNATIONAL PTE. LTD.

Singapore
Digital signage hardware assembly
Cms software configuration and troubleshooting
Windows and linux os proficiency
The role focuses on the hands-on setup, delivery, and troubleshooting of digital signage hardware and CMS software solutions

Job Summary

  • The role focuses on the hands-on setup, delivery, and troubleshooting of digital signage hardware and CMS software solutions.
  • Candidates will split their time between office system preparation, responding to client support tickets within strict SLAs, and on-site deployment.
  • Responsibilities include configuring network settings, managing hardware replacements, and authoring comprehensive post-incident service reports.

Matching Summary

Match Score: 85

The role focuses on the hands-on setup, delivery, and troubleshooting of digital signage hardware and CMS software solutions.

Skills & Requirements

Must-have

  • Digital signage hardware assembly
  • CMS software configuration and troubleshooting
  • Windows and Linux OS proficiency
  • Basic networking TCP/IP and Wi-Fi
  • Client-facing SLA incident management

Nice-to-have

  • Professional service report documentation
  • Security-first mindset for networks
  • Ability to work under pressure

Key Requirements

  • Diploma in Cybersecurity or Computer Engineering
  • Strong troubleshooting skills with PC hardware
  • Solid understanding of LAN, VLANs, DNS, and IP routing

Work Rights

Not specified

Tailored Resume

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