Proactively engaging with senior client stakeholders
Driving client satisfaction, retention, and growth
The Senior Relationship Manager will be responsible for cultivating and strengthening relationships with key strategic CRD clients, focusing on proactive engagement with senior client stakeholders
Job Summary
The Senior Relationship Manager will be responsible for cultivating and strengthening relationships with key strategic CRD clients, focusing on proactive engagement with senior client stakeholders.
This role is crucial for driving client satisfaction, retention, and growth by acting as a trusted advisor and ensuring CRD's solutions align with clients' evolving needs.
The team is part of Charles River Development (CRD), a State Street company, focused on enterprise investment management software solutions and the State Street Alpha platform.
Matching Summary
The Senior Relationship Manager will be responsible for cultivating and strengthening relationships with key strategic CRD clients, focusing on proactive engagement with senior client stakeholders.
Skills & Requirements
Must-have
cultivating and strengthening relationships
proactively engaging with senior client stakeholders
driving client satisfaction, retention, and growth
acting as a trusted advisor
collaboration with internal stakeholders
Nice-to-have
emerging technologies like AI and Blockchain
fostering an environment where every employee feels valued
inclusive development opportunities
vibrant employee networks
Key Requirements
15+ years’ experience within the Financial Services / Software industry
5+ years’ experience managing high-performing teams
Specific knowledge of the investment industry
Four (4) year degree in a business or technical field