Commercial Claims Operations Manager

Mass General Brigham Health Plan Holding Company, Inc.

Somerville, MA, United States
Base: $99,465.60 - $141,804.00/annual; bonus/equit...
Hybrid
5-7 years claims management experience
Supervisory leadership role experience
Masshealth and cms regulatory knowledge
Mass General Brigham Health Plan is seeking a Commercial Claims Operations Manager in Somerville, MA, responsible for overseeing efficient claims processing and team performance. The ideal candidate should have extensive claims management experience, strong leadership skills, and technological proficiency, with a focus on optimizing reimbursement processes

Job Summary

  • The Claims Operations Manager is responsible for managing commercial claims operations to ensure efficient and accurate processing of claims while supporting revenue cycle goals.
  • This role requires applying expert knowledge of payer-side adjudication rules, including MassHealth billing requirements and CMS regulations.
  • Candidates will lead, coach, and develop a team of Review Specialists and Resolution Coordinators to meet quality, time, and accuracy metrics.

Matching Summary

Match Score: 85

Mass General Brigham Health Plan is seeking a Commercial Claims Operations Manager in Somerville, MA, responsible for overseeing efficient claims processing and team performance. The ideal candidate should have extensive claims management experience, strong leadership skills, and technological proficiency, with a focus on optimizing reimbursement processes.

Salary

Base: $99,465.60 - $141,804.00/Annual; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement opportunities, differentials, premiums, and bonuses

Skills & Requirements

Must-have

  • 5-7 years claims management experience
  • Supervisory leadership role experience
  • MassHealth and CMS regulatory knowledge
  • Claims platform expertise (QNXT, Facets)
  • Commercial payer policy application

Nice-to-have

  • Certified Professional Coding license
  • Multi-line-of-business team leadership
  • Automation solution implementation
  • Root-cause elimination strategies
  • Cross-functional governance participation

Key Requirements

  • Bachelor's Degree or equivalent experience
  • 5-7 years in health plan or TPA claims management
  • 2-3 years supervisory or leadership experience
  • CPC license (Preferred)
  • Hybrid work model availability

Work Rights

Not specified

Tailored Resume

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