Customer Service Representative, Residential Dining

Penn State

Base: $31,600.00 - $45,800.00; bonus/equity: not s...
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Knowledge of university policies and procedures
Ability to troubleshoot customer issues
Experience with point-of-sale systems
** Penn State is seeking a Customer Service Representative for Residential Dining to provide support for various university functions related to housing, dining, and other services. The position requires strong communication skills and the ability to troubleshoot issues while promoting university programs and services. The role offers competitive benefits, including a substantial tuition discount for employees and their families. **

Job Summary

  • Customer Service Representatives provide internal and external customer support for University functions including housing, dining, and transportation.
  • The role involves investigating concerns, troubleshooting problems, and providing timely resolutions while promoting university programs.
  • Employees enjoy a competitive benefits package including comprehensive medical coverage and a generous 75% tuition discount.

Matching Summary

Match Score: 75

** Penn State is seeking a Customer Service Representative for Residential Dining to provide support for various university functions related to housing, dining, and other services. The position requires strong communication skills and the ability to troubleshoot issues while promoting university programs and services. The role offers competitive benefits, including a substantial tuition discount for employees and their families. **

Salary

Base: $31,600.00 - $45,800.00; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, retirement plans, paid time off, 75% tuition discount

Skills & Requirements

Must-have

  • Knowledge of university policies and procedures
  • Ability to troubleshoot customer issues
  • Experience with point-of-sale systems

Nice-to-have

  • Strong interpersonal communication skills
  • Ability to work in a fast-paced environment
  • Experience supervising part-time staff

Key Requirements

  • High School Diploma or GED required
  • Must be authorized to work in the U.S.
  • Successful completion of background checks required

Work Rights

Must be authorized to work in the U.S.

Tailored Resume

Cover Letter