Customer Service Representative Ll (order Management)

PPD (Thermo Fisher) UK

Quezon City, Philippines
Exceptional customer service experience
Proficient in customer relationship management systems
Attention to operational details
The Customer Service team supports clients throughout the lifecycle including administration and order management

Job Summary

  • The Customer Service team supports clients throughout the lifecycle including administration and order management.
  • Representatives provide exceptional support to internal and external customer requests.
  • The role involves engaging in efficiency initiatives and maintaining high levels of data accuracy.

Matching Summary

The Customer Service team supports clients throughout the lifecycle including administration and order management.

Skills & Requirements

Must-have

  • Exceptional customer service experience
  • Proficient in Customer Relationship Management systems
  • Attention to operational details

Nice-to-have

  • Good problem-solving skills
  • Self-motivation and enthusiasm
  • Ability to multitask under tight deadlines

Key Requirements

  • Relevant customer service experience preferred
  • Bachelor's degree required

Work Rights

Not specified

Tailored Resume

Cover Letter