Manufacturing, Customer Operations Manager

Integer Holdings Corporation

Trenton, GA, United States
Customer advocacy within facility
Customer production meetings
Customer requirements and sales growth
Champions the voice of the customer as a member of the Site Leadership Team and works with the team to instill customer advocacy within the facility

Job Summary

  • Champions the voice of the customer as a member of the Site Leadership Team and works with the team to instill customer advocacy within the facility.
  • Develops and fosters customer relationships by working directly with Factory Direct customers and partnering with Sales and/or Customer Success Enterprise for Corporate, Strategic and Multi-Site customers.
  • Provides leadership to Customer Operations Team members including guidance, prioritization, training and support for daily activities and drives team performance towards key metric targets.

Matching Summary

Champions the voice of the customer as a member of the Site Leadership Team and works with the team to instill customer advocacy within the facility.

Skills & Requirements

Must-have

  • Customer advocacy within facility
  • Customer production meetings
  • Customer requirements and sales growth
  • Customer relationships development
  • Customer requirements communication
  • Customer Operations Processes execution

Nice-to-have

  • Common set of values
  • Culture that unifies
  • Embraces uniqueness
  • Long-term success
  • Customer success focus

Key Requirements

  • Exempt FLSA Status
  • P4/M2 Career Band Level

Work Rights

Not specified

Tailored Resume

Cover Letter