Sig - Case Manager

26

Sydney, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Extensive customer service experience
End-to-end claims management
Stakeholder liaison skills
The role involves managing a portfolio of physical and psychological claims to help injured workers navigate their recovery journey with confidence

Job Summary

  • The role involves managing a portfolio of physical and psychological claims to help injured workers navigate their recovery journey with confidence.
  • EML fosters a learning culture that invests in employees, offering opportunities for long-term career growth within a diverse team.
  • The position offers flexibility to work from home up to three days per week after the initial three-month period.

Matching Summary

The role involves managing a portfolio of physical and psychological claims to help injured workers navigate their recovery journey with confidence.

Salary

Not specified; Generous discounts from over 350 retailers; Up to 16 weeks paid parental leave plus super

Skills & Requirements

Must-have

  • Extensive customer service experience
  • End-to-end claims management
  • Stakeholder liaison skills
  • Rehabilitation plan approval

Nice-to-have

  • Allied health background
  • Empathetic and supportive approach
  • Strategic decision-making skills
  • Resilience in supporting injured workers

Key Requirements

  • Experience in allied health or case management (advantageous)
  • Strong communication and active listening skills
  • Ability to build rapport with multiple stakeholders

Work Rights

Not specified

Tailored Resume

Cover Letter