IT Support/User Helpdesk Technician

LEONG GUAN FOOD MANUFACTURER PTE. LTD.

Woodlands, Singapore
Administer user accounts for network and email
Provide support on it equipment and software
Resolve technical problems of it systems
The role involves administering user accounts for network, email, and various applications across the company

Job Summary

  • The role involves administering user accounts for network, email, and various applications across the company.
  • Candidates will provide comprehensive support to end users on hardware, software, mobile devices, and security systems.
  • Responsibilities include identifying, researching, and resolving technical issues while documenting all problem resolutions.

Matching Summary

Match Score: 75

The role involves administering user accounts for network, email, and various applications across the company.

Skills & Requirements

Must-have

  • Administer user accounts for network and email
  • Provide support on IT equipment and software
  • Resolve technical problems of IT systems
  • Respond to IT tickets and enquiries

Nice-to-have

  • Experience with Office 365 and cloud applications
  • Proficiency in technology added advantage
  • 2 years experience in help desk role preferred

Key Requirements

  • Diploma in Computer Science or Information Technology
  • Preferably 2 years of experience in help desk or IT Support
  • Experience with Office 365 is a plus

Work Rights

Not specified

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