The Guest Service Executive position at Far East Hospitality Management in Singapore seeks a dedicated professional with 3 years of front office experience to provide excellent customer service to guests. The role involves handling guest inquiries, complaints, and maintaining effective communication with hotel staff while adhering to established procedures
Job Summary
The role requires working closely with the Residence Manager to provide courteous services and efficiently resolve guest complaints.
Employees must ensure all telephone calls are answered within three rings and handle cashiering functions according to established policies.
The position involves maintaining strong guest relations, ensuring room security, and collaborating with Housekeeping and Engineering teams.
Matching Summary
Match Score: 85
The Guest Service Executive position at Far East Hospitality Management in Singapore seeks a dedicated professional with 3 years of front office experience to provide excellent customer service to guests. The role involves handling guest inquiries, complaints, and maintaining effective communication with hotel staff while adhering to established procedures.