Operations Customer Service Representative

Intelcom Group

Alberta, Canada
Customer and driver assistance
Communication skills via phone and email
Data entry and report production
Intelcom | Dragonfly is Canada’s leader in last-mile logistics with operations across three continents

Job Summary

  • Intelcom | Dragonfly is Canada’s leader in last-mile logistics with operations across three continents.
  • The role involves assisting customers and drivers to ensure deliveries are completed on time while handling returned packages and data management.
  • Employees benefit from short- and medium-term growth opportunities, comprehensive group insurance, a Group RRSP program, and an Employee Assistance Program.

Matching Summary

Intelcom | Dragonfly is Canada’s leader in last-mile logistics with operations across three continents.

Skills & Requirements

Must-have

  • customer and driver assistance
  • communication skills via phone and email
  • data entry and report production
  • package tracking and organization
  • working with multiple systems

Nice-to-have

  • ability to manage different situations calmly
  • enjoys fast-paced work environment
  • team-oriented mindset
  • adaptability to diverse communication methods

Key Requirements

  • work authorization in Canada

Work Rights

Not specified

Tailored Resume

Cover Letter