Director National Accounts - Qsr/fsr

SmartCare

Remote, US
Fully remote
3-5 years account management experience
Bachelor's or associates degree in business
Proactive customer communication skills
SmartCare is seeking a Director of National Accounts for the QSR/FSR sector, focusing on building and maintaining relationships with key restaurant customers to drive retention and growth. The position requires strong communication, problem-solving, and analytical skills, with a fully remote work model that includes travel throughout the United States

Job Summary

  • The Director National Accounts serves as the primary contact for key national restaurant customers, driving retention and growth.
  • This role requires building long-lasting relationships while navigating customer organizations to create advocates across multiple functional areas.
  • Candidates must analyze repair data to provide real-time guidance to operations teams and present solutions that improve equipment reliability.

Matching Summary

Match Score: 85

SmartCare is seeking a Director of National Accounts for the QSR/FSR sector, focusing on building and maintaining relationships with key restaurant customers to drive retention and growth. The position requires strong communication, problem-solving, and analytical skills, with a fully remote work model that includes travel throughout the United States.

Skills & Requirements

Must-have

  • 3-5 years account management experience
  • Bachelor's or Associates degree in Business
  • Proactive customer communication skills
  • Cross-functional collaboration abilities
  • Business intelligence software proficiency

Nice-to-have

  • Resourceful and adaptable mindset
  • Strong problem-solving capabilities
  • Ability to build rapport with customers
  • Experience with Microsoft Power BI
  • Passion to win and motivate teams

Key Requirements

  • Bachelor's or Associates Degree in Business
  • 3-5 years of successful experience in Account Management
  • Comfort using business intelligence (BI) software

Work Rights

Not specified

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