Engagement Manager

Courier Health

New York, United States
Base: $130,000 - $165,000; equity: equity; benefit...
On-site
Saas delivery experience
Customer success management
Account management
Manage client relationships through platform implementation, ongoing support, and expansion, directly impacting patients' lives by accelerating access to life-saving therapies

Job Summary

  • Manage client relationships through platform implementation, ongoing support, and expansion, directly impacting patients' lives by accelerating access to life-saving therapies.
  • Build trust and credibility with client leadership teams, generate excitement for business results, and identify opportunities for relationship growth.
  • The company offers 100% paid employee health benefit options, 401(k) with employer match, unlimited vacation, and paid parental leave.

Matching Summary

Manage client relationships through platform implementation, ongoing support, and expansion, directly impacting patients' lives by accelerating access to life-saving therapies.

Salary

Base: $130,000 - $165,000; Equity: equity; Benefits: medical, dental, and vision

Skills & Requirements

Must-have

  • SaaS delivery experience
  • Customer success management
  • Account management
  • Strategic consulting
  • Enterprise client project management
  • Client leadership engagement

Nice-to-have

  • Rare disease pharma ecosystem knowledge
  • Patient journey understanding
  • Healthcare technology experience
  • Data technologies proficiency
  • Excel analysis skills

Key Requirements

  • 6-10 years professional services experience
  • Experience managing complex enterprise projects
  • Strong interpersonal and communication skills
  • Comfortable presenting to executives
  • Analytical mindset and attention to detail
  • Independent and ambitious

Work Rights

Not specified

Tailored Resume

Cover Letter