Service Management System Administrator

Georgetown University

Washington, DC, USA
$54,616.00 - $100,493.33; bonus/equity: not specif...
Fully remote
Itsm platform configuration
Workflow automation
Incident management processes
The Service Management System Administrator ensures the health and stability of the ITSM platform

Job Summary

  • The Service Management System Administrator ensures the health and stability of the ITSM platform.
  • This role involves translating IT service management principles into effective workflows.
  • The position offers a remote work designation and a comprehensive benefits package.

Matching Summary

The Service Management System Administrator ensures the health and stability of the ITSM platform.

Salary

$54,616.00 - $100,493.33; Bonus/Equity: Not specified; Benefits: Comprehensive and competitive package

Skills & Requirements

Must-have

  • ITSM platform configuration
  • Workflow automation
  • Incident management processes

Nice-to-have

  • Strong analytical skills
  • Excellent communication skills
  • Collaborative team environment

Key Requirements

  • Bachelor's degree in IT or related field
  • 3+ years of IT experience
  • Deep knowledge of ITSM tools

Work Rights

Not specified

Tailored Resume

Cover Letter