Daon is seeking a Junior IT Support Associate to provide technical support in a hybrid work environment. The role focuses on assisting the IT team with operational tasks and end-user support, requiring a basic understanding of Windows and macOS systems
Job Summary
This role provides essential first-level technical support for end-user workstations and assists the IT team with daily operational tasks.
The position offers a unique opportunity to work with cutting-edge biometric and identity management technologies within a global leader in digital fraud defense.
Candidates will benefit from a supportive hybrid work environment that balances studies with responsibilities through frequent team events and development sessions.
Matching Summary
Match Score: 85
Daon is seeking a Junior IT Support Associate to provide technical support in a hybrid work environment. The role focuses on assisting the IT team with operational tasks and end-user support, requiring a basic understanding of Windows and macOS systems.
Skills & Requirements
Must-have
Windows and macOS operating systems
First-level IT support experience
User onboarding and offboarding
Ticketing system usage
Basic English proficiency
Nice-to-have
Microsoft 365 services knowledge
Willingness to learn new technologies
Strong documentation skills
User-oriented mindset
Interest in biometric identity security
Key Requirements
Student or early-stage candidate in IT or related field