The purpose of this role is to manage and support in the delivery of the day-to-day resident experience objectives of the property and lead the team by example to build a vibrant, safe and welcoming community our residents enjoy being part of
Job Summary
The purpose of this role is to manage and support in the delivery of the day-to-day resident experience objectives of the property and lead the team by example to build a vibrant, safe and welcoming community our residents enjoy being part of.
Assisting the Community Manager in the day-to-day financial and operational management of the property including leasing, marketing, property maintenance and tenancy administration.
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing.
Matching Summary
The purpose of this role is to manage and support in the delivery of the day-to-day resident experience objectives of the property and lead the team by example to build a vibrant, safe and welcoming community our residents enjoy being part of.
Skills & Requirements
Must-have
Excellent customer service skills
Customer facing service delivery role
Fluent English verbal and written communication
Excellent organisation skills
Ability to act autonomously
Numerical skills
Monitoring resident feedback
Nice-to-have
Good team player
Relationship building skills
Influencing skills
Self and culturally aware
Flexible approach to work
Enthusiasm to deliver exceptional experience
Key Requirements
Significant experience in a customer facing service delivery role