The Soft Services Executive is responsible for overseeing and coordinating non-technical facility services to ensure optimal workplace environments for clients
Job Summary
The Soft Services Executive is responsible for overseeing and coordinating non-technical facility services to ensure optimal workplace environments for clients.
This role involves managing service delivery, vendor relationships, and quality standards across cleaning, catering, security, landscaping, and other hospitality services within commercial properties.
This position requires flexibility to work across multiple client sites and may involve occasional evening or weekend coverage.
Matching Summary
The Soft Services Executive is responsible for overseeing and coordinating non-technical facility services to ensure optimal workplace environments for clients.
Skills & Requirements
Must-have
Manage service delivery
Vendor and contract management
Client relationship management
Budget and cost control
Team leadership and development
Health, safety, and environmental regulations
Nice-to-have
Customer service orientation
Focus on exceeding client expectations
Collaborative team environment
Key Requirements
Minimum 3-5 years of experience in facilities management or soft services operations
Experience managing multiple service contracts and vendor relationships