Proactively grow the specialty pharmacy patient population by making outbound phone calls to eligible patients and enrolling them with Shields Partner Pharmacy
Job Summary
Proactively grow the specialty pharmacy patient population by making outbound phone calls to eligible patients and enrolling them with Shields Partner Pharmacy.
Educate patients on the services offered by the Shields Specialty Pharmacy Program and protect Shields values by keeping information confidential.
Ability to be flexible on shift times, including occasional Saturdays, with opportunities to become nationally certified PTCB or ExCPT within 6 months of hire.
Matching Summary
Proactively grow the specialty pharmacy patient population by making outbound phone calls to eligible patients and enrolling them with Shields Partner Pharmacy.
Skills & Requirements
Must-have
Active national pharmacy certification
East Coast hours
Outbound phone calls
Educate patients on services
Access patient EMR
Identify medication needs
Microsoft Office proficiency
Nice-to-have
Empathize with patient situations
Build rapport over the phone
Work independently
Patient advocacy focus
Results-oriented with positive outlook
Key Requirements
Nationally certified PTCB or equivalent strongly preferred
0-1 years' experience as a Pharmacy Technician
High school diploma or GED required
Bachelor's Degree or PTCB/ExCPT License strongly preferred