Associate I, Bps Operations Processing Agent - Call Center
Worldpay (FIS)
Base: $15ph; bonus/equity: not specified; benefits...
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6 months call center experience within last 2 years
High school diploma or equivalent
Availability for 24/7 shifts including nights and weekends
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Worldpay (FIS) is seeking an Associate I, Bps Operations Processing Agent for its call center, where the role primarily involves responding to customer inquiries and providing problem resolution. The ideal candidate should have at least six months of call center experience and a high school diploma, with flexibility for various shifts, including nights and weekends.
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Job Summary
The role involves resolving basic tier 1 payment and account requests such as card activations and address updates for assigned clients.
Candidates must be available to work all shifts in a 24/7 environment, including days, nights, and weekends.
The position offers opportunities to make an impact in fintech with competitive salary, benefits, and professional learning resources.
Matching Summary
Match Score: 75
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Worldpay (FIS) is seeking an Associate I, Bps Operations Processing Agent for its call center, where the role primarily involves responding to customer inquiries and providing problem resolution. The ideal candidate should have at least six months of call center experience and a high school diploma, with flexibility for various shifts, including nights and weekends.
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Salary
Base: $15/hour; Bonus/Equity: Not specified; Benefits: Competitive salary and benefits package offered
Skills & Requirements
Must-have
6 months call center experience within last 2 years
High School Diploma or Equivalent
Availability for 24/7 shifts including nights and weekends
Hardwired ethernet internet connection required
Ability to work on camera during training
Nice-to-have
Strong communication skills for diverse customer needs
Familiarity with fintech products and services
Willingness to learn client-specific compliance guidelines