Senior Concierge Officer At Ngos / Social Service

Me2Works

Attractive remuneration pyckage will be offered; n...
On-site
Monitor reception counters and facilities
Provide clerical support
Foster quality customer services
Lead and coordinate the concierge service to provide one-stop services to residents, members and stakeholders of the Hub and Club

Job Summary

  • Lead and coordinate the concierge service to provide one-stop services to residents, members and stakeholders of the Hub and Club.
  • Organize and execute recreational programs and activities, and handle tenant inquiries and complaints.
  • Provide assistance to Manager to oversee team performance and monitor site facilities.

Matching Summary

Lead and coordinate the concierge service to provide one-stop services to residents, members and stakeholders of the Hub and Club.

Salary

Attractive remuneration package will be offered; Not specified; Not specified

Skills & Requirements

Must-have

  • Monitor reception counters and facilities
  • Provide clerical support
  • Foster quality customer services
  • Enhance member relationships
  • Handle tenant inquiries and complaints
  • Ensure accurate fee collection

Nice-to-have

  • Mature and service-oriented
  • Energetic with good customer services
  • Willing to follow through tasks independently
  • Good telephone manner
  • Team player

Key Requirements

  • Diploma/Degree Holder
  • At least 3 years customer service experience
  • Proficient in English, Chinese and Putonghua
  • Good PC knowledge (Word, Excel, Powerpoint)

Work Rights

Not specified

Tailored Resume

Cover Letter