Customer Success Manager

AIPL ACQUIRE INTELLIGENCE

Fully remote
5+ years in customer-facing role
Enterprise software or saas experience
Stakeholder relationship management
The primary goal is to build strong relationships with decision-makers and help clients maximize their investment in Riskonnect's solutions

Job Summary

  • The primary goal is to build strong relationships with decision-makers and help clients maximize their investment in Riskonnect's solutions.
  • Employees enjoy benefits including HMO coverage, yearly kick-off parties with major giveaways, and a culture that promotes internal growth.
  • The role requires managing renewals, executing adoption plans, and identifying upsell opportunities across a portfolio of 20-30 enterprise clients.

Matching Summary

The primary goal is to build strong relationships with decision-makers and help clients maximize their investment in Riskonnect's solutions.

Skills & Requirements

Must-have

  • 5+ years in customer-facing role
  • Enterprise Software or SaaS experience
  • Stakeholder relationship management
  • Remote tools proficiency
  • Senior-level client relationship building

Nice-to-have

  • 8+ years in Insurance industry
  • Empathy for customers
  • Value-driven mindset
  • Analytical and process-oriented thinker
  • Strong written and verbal communication skills

Key Requirements

  • 5+ years in customer-facing role within Enterprise Software or SaaS
  • Experience developing senior-level client relationships
  • Ability to track and organize action items for 20–30 enterprise clients
  • Proven skills in stakeholder relationship management using remote tools
  • 8+ years of experience in the Insurance or SaaS industry preferred

Work Rights

Not specified

Tailored Resume

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