The Sr. Associate, Process Manager will play a key role in delivering processes that impact the company’s bottom line
Job Summary
The Sr. Associate, Process Manager will play a key role in delivering processes that impact the company’s bottom line.
This role involves day to day oversight of multiple processes and collaboration with various groups to implement process improvements.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Matching Summary
The Sr. Associate, Process Manager will play a key role in delivering processes that impact the company’s bottom line.
Salary
Base: $80,800 - $92,200; Bonus/Equity: Performance based incentives including cash bonus and/or long term incentives; Benefits: Comprehensive health, financial and other benefits
Skills & Requirements
Must-have
Process oversight and monitoring
Process improvement implementation
Data collection and analysis
Cross-functional collaboration
Process documentation and reporting
Nice-to-have
Coaching and training junior staff
Customer service and training delivery
Participation in change control forums
Key Requirements
High School Diploma or equivalent
At least 2 years in Business Process Management or related fields
At least 1 year experience with Microsoft Office or G Suite
Bachelor’s Degree or military experience preferred
Lean, Agile, Six Sigma, or Project Management certification preferred