Assistant Operations Manager

Jones Lang LaSalle (JLL)

London, GBR
Day-to-day building operations management
Customer service in multi-tenant environment
Service partner performance monitoring
The role ensures seamless day-to-day operations, high standards of service delivery, and full compliance with statutory and safety requirements, while maintaining a premium experience for customers, clients and stakeholders

Job Summary

  • The role ensures seamless day-to-day operations, high standards of service delivery, and full compliance with statutory and safety requirements, while maintaining a premium experience for customers, clients and stakeholders.
  • Assistant Operations Manager supports sustainability initiatives such as energy efficiency, waste reduction, and carbon reporting and assists in achieving and maintaining certifications like BREEAM and NABERS UK.
  • JLL is committed to hiring talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong.

Matching Summary

The role ensures seamless day-to-day operations, high standards of service delivery, and full compliance with statutory and safety requirements, while maintaining a premium experience for customers, clients and stakeholders.

Skills & Requirements

Must-have

  • day-to-day building operations management
  • customer service in multi-tenant environment
  • service partner performance monitoring
  • health and safety compliance
  • budget and financial reporting support

Nice-to-have

  • sustainability and ESG initiatives
  • collaborative team leadership
  • minute taking in meetings
  • risk assessment coordination

Key Requirements

  • experience in commercial real estate or related operations
  • knowledge of health & safety standards and compliance
  • ability to manage operational budgets and service charges
  • experience with service level agreements and KPIs
  • work authorization for UK

Work Rights

Not specified

Tailored Resume

Cover Letter