Reservations Officer

DESTINATION SINGAPORE BEACH ROAD

Singapore, Singapore
Not specified
Process hotel reservations accurately
Manage room availability and rates
Perform up-selling to maximize sales
The position of Reservations Officer at Destination Singapore Beach Road involves managing hotel reservations, assisting with inquiries, and maintaining accurate records. The role requires strong communication skills and the ability to provide excellent customer service, with a focus on maximizing room sales

Job Summary

  • The primary responsibility is to receive, confirm, and process all hotel reservation requests efficiently.
  • Employees must ensure accurate data entry into the system while maintaining up-to-date room availability and rate information.
  • The role involves actively maximizing room sales through up-selling techniques and providing personalized service to regular callers.

Matching Summary

Match Score: 75

The position of Reservations Officer at Destination Singapore Beach Road involves managing hotel reservations, assisting with inquiries, and maintaining accurate records. The role requires strong communication skills and the ability to provide excellent customer service, with a focus on maximizing room sales.

Skills & Requirements

Must-have

  • Process hotel reservations accurately
  • Manage room availability and rates
  • Perform up-selling to maximize sales
  • Maintain reservation request files
  • Provide telephone courtesy to callers

Nice-to-have

  • Familiarize with regular callers by name
  • Politely handle closed out dates
  • Compile statistical data for reports

Work Rights

Not specified

Tailored Resume

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