Digital Ambassador At Public Relations / Marketing / Media

Me2Works

On-site
Retail account opening
Online banking cross-selling
In-branch customer traffic management
This is a key customer-facing role responsible for general banking product sales and enhancing customer satisfaction throughout the banking journey

Job Summary

  • This is a key customer-facing role responsible for general banking product sales and enhancing customer satisfaction throughout the banking journey.
  • The role involves assisting customers with account opening, educating on ATM and online banking services, and managing in-branch customer traffic and enquiries.
  • Providing digital support and promoting the bank’s online banking and digital services through workshops is an important part of the job.

Matching Summary

This is a key customer-facing role responsible for general banking product sales and enhancing customer satisfaction throughout the banking journey.

Skills & Requirements

Must-have

  • Retail account opening
  • Online banking cross-selling
  • In-branch customer traffic management
  • Customer service and enquiries handling
  • Digital banking support

Nice-to-have

  • Proactive customer-oriented approach
  • Good interpersonal skills
  • Team spirit and cooperation
  • Multilingual communication skills

Key Requirements

  • Diploma holder or equivalent
  • RI licenses required
  • TR license preferred
  • At least 1-year branch banking experience
  • Good command of MS Office
  • Proficiency in Chinese, English and Mandarin

Work Rights

Not specified

Tailored Resume

Cover Letter