Director Of Student Accounts

University of Arkansas, Fayetteville

Fayetteville, AR, US
Base: $75,092 - $86,355; bonus/equity: not specifi...
Customer service experience
Supervisory experience
Compliance with federal and state regulations
The Director of Student Accounts will provide strong leadership and effective direction in the day-to-day operations of the customer-facing portion of the Treasurer's Office

Job Summary

  • The Director of Student Accounts will provide strong leadership and effective direction in the day-to-day operations of the customer-facing portion of the Treasurer's Office.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance with comprehensive benefits including health, dental, life insurance, tuition waivers, and retirement programs.
  • The position requires ensuring compliance with federal, state, and university statutes, regulations, policies and procedures while improving operational efficiency and customer service.

Matching Summary

The Director of Student Accounts will provide strong leadership and effective direction in the day-to-day operations of the customer-facing portion of the Treasurer's Office.

Salary

Base: $75,092 - $86,355; Bonus/Equity: Not specified; Benefits: Health, dental, life and disability insurance, tuition waivers, 12 holidays, retirement contributions

Skills & Requirements

Must-have

  • Customer service experience
  • Supervisory experience
  • Compliance with federal and state regulations
  • Financial account management
  • Workday Student system knowledge
  • Strategic planning and resource allocation
  • Student financial information systems

Nice-to-have

  • Higher education financial setting experience
  • Reporting related to student tuition and fees
  • Ability to test and implement software changes
  • Strong oral and written communication skills
  • Ability to maintain collegial working relationships
  • Knowledge of collections for student tuition and fees

Key Requirements

  • Bachelor's degree in accounting, finance, business administration or related field
  • At least two years of customer service experience
  • At least two years of supervisory experience
  • At least two years of higher education or financial setting experience
  • Criminal background check
  • Financial credit check
  • Sex offender registry check

Work Rights

Must have legal authority to work in the United States

Tailored Resume

Cover Letter