Apprentice, Data/content Management

S&P Global Market Intelligence

Quantitative and analytical skills
Interpretive skills
Oral and written communication
Participate in project and application management duties to improve internal tools and external client experience

Job Summary

  • Participate in project and application management duties to improve internal tools and external client experience.
  • Run reports and dashboards for client interaction monitoring and for monthly department reporting.
  • S&P Global provides comprehensive benefits including health & wellness, flexible downtime, continuous learning, and investment in your future.

Matching Summary

Participate in project and application management duties to improve internal tools and external client experience.

Skills & Requirements

Must-have

  • Quantitative and analytical skills
  • Interpretive skills
  • Oral and written communication
  • MS Office skills
  • Organization and prioritization
  • Problem identification and solving

Nice-to-have

  • Customer service environment experience
  • LEAN mindset
  • Improving client service focus

Key Requirements

  • Undergraduate degree in Business, Computer Science, Software, or related field
  • 1-2 years customer service experience preferred
  • Salesforce end user experience
  • Salesforce or CRM tool experience

Work Rights

Not specified

Tailored Resume

Cover Letter