Job Summary

• The Customer Support Technician II will independently support product lines by resolving customer issues and testing new technology.
• Candidates must be proficient in PLC software and capable of diagnosing complex controls and mechanical issues remotely via VPN.
• This role requires travel of at least 15% to provide breakdown support and component replacements for customers outside normal business hours.

Matching Summary

Skills & Requirements

Key Requirements

• Two-year associate degree in electro-mechanical field
• Five years of machine troubleshooting experience
• High school diploma with seven years of experience (alternative)
• Ability to lift up to 50 lbs frequently
• Proficiency in mechanical, pneumatic, and control systems

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