Excellent written and communication skills in english
Ability to communicate in a second language
Minimum 1 year relevant experience or customer service
The Guest Services Executive performs various aspects of front office operations while demonstrating high-level service throughout the entire guest journey
Job Summary
The Guest Services Executive performs various aspects of front office operations while demonstrating high-level service throughout the entire guest journey.
The role requires ensuring all loyalty program benefits are observed and actively enrolling new loyalty members as required.
Responsibilities include welcoming guests, promoting inter-hotel sales, assisting with check-in/check-out, and managing payment processing.
Matching Summary
Match Score: 75
The Guest Services Executive performs various aspects of front office operations while demonstrating high-level service throughout the entire guest journey.
Skills & Requirements
Must-have
Excellent written and communication skills in English
Ability to communicate in a second language
Minimum 1 year relevant experience or customer service
Nice-to-have
Diploma from hospitality or related field
Knowledge of LQA guidelines
Experience with loyalty program enrollment
Key Requirements
Diploma preferably in hospitality or related field