Customer Service Representative - Industrial Supply

GHX Industrial

Benicia, CA, United States
On-site
Technical research and engineering data interpretation
Creating assembly bills of materials and quotes
Managing purchase orders and fabrication drawings
GHX Industrial is seeking a Customer Service Representative in Benicia, CA, to manage sales and customer accounts for their industrial supply products. The role involves technical research, order management, and customer support, focusing on maintaining satisfaction and providing viable solutions

Job Summary

  • The successful candidate will be responsible for selling corporate products to business and industrial establishments over the telephone and internet.
  • Daily activities include interpreting customer drawings and engineering data to create assembly bills of materials and pricing quotes.
  • The role involves managing all files including purchase orders and specifications while scheduling projects and solving problems from door to door.

Matching Summary

Match Score: 85

GHX Industrial is seeking a Customer Service Representative in Benicia, CA, to manage sales and customer accounts for their industrial supply products. The role involves technical research, order management, and customer support, focusing on maintaining satisfaction and providing viable solutions.

Skills & Requirements

Must-have

  • Technical research and engineering data interpretation
  • Creating assembly bills of materials and quotes
  • Managing purchase orders and fabrication drawings
  • Scheduling projects and following orders through production

Nice-to-have

  • Experience with large refining and petrochemical customers
  • Ability to translate solid models into specifications
  • Strong problem-solving skills for order issues

Key Requirements

  • Interpretation of technical drawings and specifications
  • Experience in industrial supply or manufacturing environments
  • Proficiency in creating fabrication drawings and BOMs

Work Rights

Not specified

Tailored Resume

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