Customer Service Representative (insurance Industry) Harrisburg, Pa

Ritter Insurance Marketing

Harrisburg, PA, United States
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Inbound and outbound calls
Customer service protocols
Call center metrics
** Ritter Insurance Marketing is seeking a Customer Service Representative to support inbound and outbound calls for their marketing department in Harrisburg, PA. The ideal candidate should possess basic knowledge of insurance, particularly Medicare, and have good communication skills, as well as familiarity with call center operations. **

Job Summary

  • Responsible for the overall support and assistance with marketing duties for the marketing department.
  • Performs outbound call campaigns, provides call backs and follow up calls as needed, and responds to clients via inbound call, email or website.
  • Benefits include Medical/Dental/Vision Insurance, 401(k) Retirement Plan, Paid Holidays, PTO, Community Service PTO, FSA/HSA, Life Insurance, and Short-Term and Long-Term Disability.

Matching Summary

Match Score: 75

** Ritter Insurance Marketing is seeking a Customer Service Representative to support inbound and outbound calls for their marketing department in Harrisburg, PA. The ideal candidate should possess basic knowledge of insurance, particularly Medicare, and have good communication skills, as well as familiarity with call center operations. **

Skills & Requirements

Must-have

  • inbound and outbound calls
  • customer service protocols
  • call center metrics

Nice-to-have

  • support with marketing duties
  • proprietary software development
  • agent service departments

Key Requirements

  • High School Diploma or equivalent
  • Basic understanding of insurance
  • Call Center experienced preferred
  • Good computer and typing skills

Work Rights

Not specified

Tailored Resume

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