Base: 14.00 usd hourly; bonus/equity: not specifie...
Not specified (considered in-person based on job duties)
Ensure complete guest satisfaction at all times
Monitor dining area setup and maintenance
Train hourly staff for peak performance
Guest Services is seeking a Lead Server (Crew Leader) for their Wakulla location, responsible for overseeing unit operations, staff management, and ensuring exceptional guest satisfaction. The ideal candidate will have at least two years of management experience in the food service industry and must hold a Food Protection Manager Certification
Job Summary
The Crew Leader assists management in all aspects of unit operations and floor management to facilitate the fulfillment of financial goals.
This role requires cultivating a team environment that provides exceptional customer service while ensuring all staff members perform at a consistently high level.
The position involves supervising, scheduling, disciplining, reviewing, and directing the unit's staff at the direction of the General Manager.
Matching Summary
Match Score: 75
Guest Services is seeking a Lead Server (Crew Leader) for their Wakulla location, responsible for overseeing unit operations, staff management, and ensuring exceptional guest satisfaction. The ideal candidate will have at least two years of management experience in the food service industry and must hold a Food Protection Manager Certification.
Salary
Base: 14.00 USD Hourly; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Ensure complete guest satisfaction at all times
Monitor dining area setup and maintenance
Train hourly staff for peak performance
Maintain safe facility environment standards
Handle guests' complaints according to standards
Nice-to-have
Demonstrated talent for interacting with diverse people
Ability to effectively organize multiple priorities
Strong customer service abilities
Actively looks for ways to assist customers
Key Requirements
High School Diploma or GED
At least 2 years of experience in related management