Patient Account Liaison I

Ann & Robert H. Lurie Children's Hospital of Chicago

Chicago, Illinois, United States
Base: $19.50-$30.23 hourly; bonus/equity: not spec...
Minimum three years business office experience
Experience using microsoft office mandatory
Knowledge of physician billing workflow
The role involves acting as a liaison to resolve incoming telephone inquiries related to patient accounts and update billing systems with corrected information

Job Summary

  • The role involves acting as a liaison to resolve incoming telephone inquiries related to patient accounts and update billing systems with corrected information.
  • Candidates must process eligibility, handle refund requests, and initiate inquiries with third-party payers to expedite payment of account balances.
  • Lurie Children's Hospital offers a comprehensive rewards package including medical, dental, vision insurance, paid time off, and a 403(b) with employer match.

Matching Summary

The role involves acting as a liaison to resolve incoming telephone inquiries related to patient accounts and update billing systems with corrected information.

Salary

Base: $19.50-$30.23 Hourly; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, PTO, 403(b) match included

Skills & Requirements

Must-have

  • Minimum three years business office experience
  • Experience using Microsoft Office mandatory
  • Knowledge of physician billing workflow

Nice-to-have

  • EPIC experience preferred
  • Background in healthcare or business courses
  • Excellent customer service skills

Key Requirements

  • High School Diploma/GED required
  • Minimum two years of college education preferred
  • Three years of hospital or physician office experience required

Work Rights

Not specified

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