Access & Outreach Specialist Se

Advocate Health

Base: $19.80 - $29.70 ph; bonus/equity: not specif...
Not specified (assumed in-office due to nature of work)
High school diploma or ged required
Medical secretarial experience required
Customer service experience required
Advocate Health is seeking an Access & Outreach Specialist to manage patient communications, appointment scheduling, and support within their national service line for neuroscience. The ideal candidate should have a background in medical office operations and customer service, with the ability to work in a fast-paced environment

Job Summary

  • The role involves answering inbound calls, placing outbound calls, and efficiently directing callers within a neuroscience department.
  • Employees are responsible for scheduling appointments, managing patient reminders, and coordinating referrals for specialist care.
  • Advocate Health offers comprehensive benefits including health insurance, retirement plans, and educational assistance programs.

Matching Summary

Match Score: 85

Advocate Health is seeking an Access & Outreach Specialist to manage patient communications, appointment scheduling, and support within their national service line for neuroscience. The ideal candidate should have a background in medical office operations and customer service, with the ability to work in a fast-paced environment.

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including PTO, health/welfare, and retirement match

Skills & Requirements

Must-have

  • High School Diploma or GED required
  • Medical secretarial experience required
  • Customer service experience required
  • Phone call handling skills
  • Appointment scheduling duties

Nice-to-have

  • Associates degree in healthcare field
  • 1 year medical office experience preferred
  • CMA/RMA or MOA certification preferred
  • Call center environment experience
  • Fast-paced work environment adaptability

Key Requirements

  • High School Diploma or GED
  • Medical or secretarial experience
  • Customer service background
  • 1 year healthcare setting experience preferred
  • Ability to lift up to 30 pounds

Work Rights

Not specified

Tailored Resume

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