Institutional Banking Client Services Associate

Commonwealth Bank Group

Sydney, Australia
Onsite
Transaction banking products and services
Manage transaction banking queries
First point of contact for clients
This is a great entry level role into learning about corporate and institutional banking operations, our products and how we can support the queries from this client type

Job Summary

  • This is a great entry level role into learning about corporate and institutional banking operations, our products and how we can support the queries from this client type.
  • As an Associate in IBCS, you will be a first point of contact for our clients to manage their Transaction Banking queries and needs.
  • We're committed to building a diverse and inclusive workforce reflecting the customers, businesses and communities we serve.

Matching Summary

This is a great entry level role into learning about corporate and institutional banking operations, our products and how we can support the queries from this client type.

Skills & Requirements

Must-have

  • Transaction Banking products and services
  • Manage Transaction Banking queries
  • First point of contact for clients
  • Answer calls, emails, and enquiries
  • Support Corporate Cards, Payments, Merchant Services

Nice-to-have

  • Adaptive and flexible to changing needs
  • Demonstrates judgment and problem solving
  • Ability to form relationships
  • Operate effectively in a dynamic environment
  • Contribute to outstanding customer experience

Key Requirements

  • Experience with Transactional Banking products or services
  • Transferable card, payment, merchant or transactional accounts skills
  • Experience in Operations or Branch environments

Work Rights

Not specified

Tailored Resume

Cover Letter