Hybrid New England Business Analyst (5245)

SMX

Boston, MA, United States
Base: $83,300 - $138,800 usd; bonus/equity: not sp...
On-site
10+ years business analyst experience
Production support experience required
Deep research and root cause analysis
This role focuses on investigating complex system issues through deep research and root-cause analysis

Job Summary

  • This role focuses on investigating complex system issues through deep research and root-cause analysis.
  • The position requires translating business rules into actionable technical requirements to drive issue resolution across teams.
  • Candidates must have significant production support experience alongside a proven ability to perform system investigations.

Matching Summary

This role focuses on investigating complex system issues through deep research and root-cause analysis.

Salary

Base: $83,300 - $138,800 USD; Bonus/Equity: Not specified; Benefits: Health insurance, paid leave, retirement

Skills & Requirements

Must-have

  • 10+ years Business Analyst experience
  • Production support experience required
  • Deep research and root cause analysis
  • System investigation and troubleshooting
  • Translate business rules to technical requirements

Nice-to-have

  • Experience with Lucid or similar diagram tools
  • Strong verbal and written communication skills
  • Ability to self-learn complex systems
  • Independent work and priority management
  • Knowledge transfer capabilities

Key Requirements

  • Bachelor's degree required
  • 10+ years as a Business Analyst
  • Significant production support experience
  • US work authorization (no sponsorship)

Work Rights

Must have US work authorization

Tailored Resume

Cover Letter