Service Quality Engineer

Philips UK

Haifa, Israel
Onsite
Service quality processes
Analyze service metrics
Continuous improvement projects
As a Service Quality Engineer, you will be the first point of contact for all service quality matters, assuring key quality processes deliverables are compliant with industry standards

Job Summary

  • As a Service Quality Engineer, you will be the first point of contact for all service quality matters, assuring key quality processes deliverables are compliant with industry standards.
  • You will analyze service and market metrics and performance indicators, preparing detailed reports that highlight trends, deviations, and areas for improvement.
  • We believe that we are better together than apart, and for our office-based teams, this means working in-person at least 3 days per week.

Matching Summary

As a Service Quality Engineer, you will be the first point of contact for all service quality matters, assuring key quality processes deliverables are compliant with industry standards.

Skills & Requirements

Must-have

  • service quality processes
  • analyze service metrics
  • continuous improvement projects
  • patient safety requirements
  • quality inputs for service deliverables
  • compliance with industry standards

Nice-to-have

  • working directly with customers
  • global environment collaboration
  • health technology company
  • diversity and inclusion commitment

Key Requirements

  • Bachelor's / Master’s degree
  • Minimum 3 years of experience
  • experience in regulated environments
  • experience in change management process
  • fluency in English

Work Rights

Not specified

Tailored Resume

Cover Letter