Customer Service Represenative

Destination Pet

Base: $14.00 - $16.00ph; bonus/equity: tips; benef...
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Welcoming pet parents and their furry vips
Answering phones with a smile
Managing check-ins and check-outs
** Destination Pet is seeking a Customer Service Representative for their Posh Paw location, emphasizing a passion for both pets and people. The role requires strong communication skills and the ability to manage multiple tasks in a dynamic environment, with a commitment to providing exceptional service to pet families. **

Job Summary

  • We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP.
  • You will be responsible for welcoming pet parents, answering phones, managing check-ins/outs, and maintaining a clean lobby.
  • Perks include Telehealth, 401k, and Pet Insurance, with pay starting at $14.00 - $16.00/hour DOE + tips.

Matching Summary

Match Score: 75

** Destination Pet is seeking a Customer Service Representative for their Posh Paw location, emphasizing a passion for both pets and people. The role requires strong communication skills and the ability to manage multiple tasks in a dynamic environment, with a commitment to providing exceptional service to pet families. **

Salary

Base: $14.00 - $16.00/hour; Bonus/Equity: tips; Benefits: Telehealth, 401k, Pet Insurance

Skills & Requirements

Must-have

  • Welcoming pet parents and their furry VIPs
  • Answering phones with a smile
  • Managing check-ins and check-outs
  • Responding to complaints with patience
  • Keeping the lobby clean and welcoming

Nice-to-have

  • Fluent in both human and hound
  • Concierge and chaos coordinator skills
  • Juggling phones, customers, and muddy paws

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter